Joe Pannone is CEO/President and founder of Forza Technology Solution, a 25+ year old MSP and software application firm located in Wallingford, Connecticut. Pannone graduated from Southern Connecticut State University and holds a degree in Computer Science with a minor in Business Administration. He has been programming and developing applications for more than 40 years.
Pannone is considered a leader in the technology channel, specifically through his substantial participation with Heartland Technology Group (HTG), a worldwide Information Technology peer group where he serves as both a facilitator and example for other MSP companies.
Forza Technology is one of the few technology Managed Service Providers (MSP) that successfully interlocks the design, maintenance, and deployment of networks with the development of custom applications. The company easily manages clients with existing networks containing 10-100+ users by making significant investments in industry tools, creating their own software solutions, and designing high end networks. Forza was awarded “Connecticut’s Fastest 50 Growing Companies” and INC Magazine’s “Top 500 USA Fastest Growing Tech Firms.”
It was through his participation in HTG that he realized the necessity for an application to organize technology service tickets through the widely used industry program called ConnectWise. Using his programming and development background, Pannone created a product called CWDash as a way for Forza to obtain more business intelligence and accountability through the use of ConnectWise. The add-on product provides unlimited measurements through graphs, charts, and gauges with the purpose of providing real time snapshots of service ticket quantity, tech efficiency by hours, alert per customer, sales opportunities, etc. He introduced CWDash to his HTG peers, who instantly encouraged him to take it to the channel as a much needed MSP solution.
Pannone also founded the Rose Pannone Children’s Fund in memory of his sister. The fund initially raised over $30,000 for disadvantaged youths in the local Wallingford community. When he not cutting code or developing new solutions, Pannone enjoys aviation, playing golf, and coaching his two daughters in soccer.
Read an interview with Joe by Ted Hulsey from eFolder in November 2016.